Locals in leafy Norfolk villages form search parties to hunt for packages after rogue Evri delivery driver dumped items in random spots

Residents in several Norfolk villages have formed search parties to track down missing parcels after a rogue Evri delivery driver dumped packages in random locations across the area.

Around a dozen communities have been affected by the unusual deliveries, with parcels being discovered in undergrowth, on bins, in hedges and scattered across streets.

Locals have taken to community Facebook pages to post photos of found packages and seek help locating their missing deliveries.

The driver, dubbed the ‘Cavalier Courier’ by residents, has been responsible for the chaos over recent weeks, leaving many villagers frustrated as they search for their misplaced items.

Simon and Louise Leonard of Blakeney were among those affected, finding their parcel 200 yards from their home in a planter outside another property.

“In our case, the arrow on the map that you get, which is supposed to show where your parcel is, was not anywhere near the house. It was right at the end of the road,” Leonard said.

In Holt, one street alone had 20 parcels scattered along it, with residents reporting packages strewn “like litter”.

“I left for work one morning at around 5am and counted seven or eight parcels littering the street about 50 yards apart. It is ridiculous,” one resident said.

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The affected villages include Holkham, Stiffkey, Morston, Kelling, Weybourne, Langham, Cley next the Sea, Field Dalling, Holt and Blakeney.

Many residents reported receiving notifications of deliveries at unusual hours, with one local stating: “They delivered my parcel at 3am by someone else’s property a little odd.”

A common complaint involves parcels supposedly left in “outside porches” that don’t exist, with delivery photos showing other people’s properties.

Many customers said they received plain black images as delivery confirmation photos.

Some residents reported being at home when deliveries were claimed to have been made, yet there was no knock at the door before they had to search for their packages elsewhere.

An Ofcom survey from October revealed Evri had the worst customer service record among courier firms, with just 32 per cent of customers satisfied with their service.

This was a slight improvement from their previous year’s score of 26 per cent, though still behind Yodel’s 38 per cent satisfaction rate.

Amazon led the satisfaction ratings at 56 per cent, followed by DHL at 55 per cent and FedEx at 52 per cent.

Evri has apologised for the Norfolk incidents, with a spokesman stating: “Our ambition is that every customer’s experience is a positive one and we apologise to anyone in the area who has experienced an issue with their delivery.”

The company confirmed the driver would no longer be delivering on their behalf.